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Privacy

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Privacy Complaint, Phone: 03 8601 5222

 

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Western Region Health Centre is committed to providing all clients with quality service and maintaining individuals privacy and confidentiality.
Should you be unhappy with any aspect of service or care you receive, we encourage you to address your concerns directly with us through our internal complaints system.

Please speak to our reception staff on 03 8398 4100 who will direct you to the Centre’s Complaints Officer.

The State Government has established offices to receive complaints when you feel the matter cannot be dealt with through the Centre’s complaints system.

General Complaints:

Health Service Commissioner
10th Floor, 55 Swanston Street, Melbourne, 3000
Ph: 03 9655 5200
Freecall: 1800 136 066
Fax: 03 9655 5219
Interpreters are available in all languages, please contact reception.