• 
• 
• 
• 
• 
• 
• 
• 

Privacy

• Privacy Policy

• Frequently Asked Questions

 

Rights and Responsibilities

• Request for Access Form

• Australian Charter of Healthcare Rights

 

Feedback – Compliments, Complaints & Suggestions

We are committed to providing all clients with quality service and maintaining individuals’ privacy and confidentiality. If you wish to make a compliment, complaint or suggestion regarding the service or care you have received, please inform our reception staff 8398 4100 who will refer you to the appropriate person, or email : quality@wrhc.com.au

The State Government has established offices to receive complaints when you feel the matter cannot be dealt with through the Centre’s complaints system.

General Complaints:

Health Service Commissioner:
30th Floor, 570 Bourke Street, Melbourne 3000
Phone 03 8601 5200
Fax 03 8601 5219
TTY: 1300 550 275
Website www.health.vic.gov.au/hsc
Email hsc@health.vic.gov.au