Our Vision

To create healthy and connected communities in Melbourne’s west through the delivery of high quality, accessible community and health services.

Our Principles

Our work is underpinned by a human rights based approach that values:

Participation: We work to improve access to our services by creating opportunities for active and meaningful participation.
Accountability: We have strong systems that are open and transparent and we actively encourage and respond to feedback.
Non-discrimination and attention to vulnerable groups: We work with the most disadvantaged people to improve their health and wellbeing.
Empowerment: We work alongside a strong and well-connected community that is supported to have a voice.
Linking practice to human rights standards: Our work promotes and protects the rights of staff, consumers and the wider community.

Goal 1	To listen to the people we work with: • Communities and clients are actively involved in our services. • Our staff feel valued, supported and satisfied. • We are flexible and responsive to need.
Goal 2	To understand our communities’ needs: • Our services are accessible, safe, and welcoming. • We deliver quality services that are well connected. • Evidence informs our directions and decisions. • Our work improves health and wellbeing.
Goal 3	To build environments that promote health and wellbeing: • We are a leading contributor to health promotion, planning and research. • We engage in partnerships that help us achieve our vision. • We develop our staff and communities. • We invest in infrastructure that supports the sustainability of our work.
Goal 4	To lead change for people and communities: • We advocate for the needs and rights of our community and clients. • We show a commitment to learning, innovation, and improvement. • We demonstrate the effectiveness of our work. • We have strong organisational systems and leadership.